Shipping - Timesales and Costs
Once your order has been processed we will dispatch it via our prefered courier service. We aim to have all orders processed and dispatched within 48 hours of receipt. We deliver all over Ireland and our charges are very reasonable and free for orders over 100 euro. To get an up to date estimate of your shipping costs just click the appropriate button in your shopping cart.
If you need to return an item to us for exchange
Please note that you need to return the item(s) to us within 10 working days from the date which you received them, including any free gifts or promotions received with the goods you are returning. You are responsible for the goods until they are restored to us, and must ensure you take reasonable care of them, returning them to us at your expense unsoiled, unused and in their original packaging and invoice (including any sealed packaging if applicable). Goods returned after 10 working days (but less than 30 days) will be issue a store credit voucher. Items returned without authorisation after 30 days or with defaced/damaged packaging will not be accepted and will be returned to you at your own expense.
If in doubt, please phone or email for advice before returning an item to us. We strongly recommend that all returns are registered and insured when sent as we unable to compensate for lost or damaged parcels. Once the order has been safely returned to us, we will refund your original payment method as soon as possible for the cost of the goods (please note this can take upto 30 days during very busy periods but is normally approx 7 days). The following items are non returnable: Any specially ordered, altered or personalised goods.
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